Difficult Conversations

The 9 Rules of Engagement

1. Each to his own without judgment


2. What you want for yourself, give to another


3. Change your perspective and you’ll change your perception


4. It’s not what you say, but how you say it


5. Perception is reality until proven otherwise


6. The path of least resistance is avoidance


7. Feelings aren’t right or wrong – they just are


8. Put others’ needs ahead of your own by treating them with dignity and respect, and expect them to respond in kind (“selfless leadership”)


9. Life begins at the end of your comfort zone ...